Service

Freeman Catering Butchers is committed to quality service. We are passionate about our product and are committed to ensuring quality delivery.

We have rigorous internal procedures in situ to ensure quality service to all our customers that include

• products are packed in 70-micron thickness catering standard vacuum packaging
• products are labelled including as standard product description, weight, storage instructions, use by date and EC Number.
• full vehicle fleet are white panel vans with dual fridge freezer capability and 3500kg capacity
• vehicles are a maximum of twenty-four months age
• daily vehicle checks and full maintenance agreement
• safe driving and delivery on client premises through the Safe and Efficient Driver Scheme
• vehicles have satellite navigation facilities, hard copy regional maps, and drivers have hands free mobile phones.

Our service level quality is retained by continual staff development, and through customer feedback and analysis.

We aim for excellence – right product, right place, right time – 100% of the time.